FAQ
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How do I place an order?
To order online, fill your cart and checkout. Once we receive your order we will review it and reach out to confirm.
To confirm, 25% of the total order is due to reserve the items for your date.
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How much do I owe up front?
The reservation amount to hold your items for your date is 25% of your total order. The remaining balance is due two weeks before your pickup date.
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When does my order need to be finalized?
You can add or subtract to this order up until two weeks before your event by emailing decorativedeignswa@gmail.com with adjustments.
Your order needs to be finalized and paid in full at least two weeks of your pickup date.
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When can I pickup and dropoff my rentals?
The pickup window can be scheduled at checkout. Please reach out anytime to decorativedesignswa@gmail.com to change your scheduled pickup or dropoff time.
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What happens if I am late to make a payment?
There will be an additional 10% of your total rental balance added for every 7 days you are late.
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What do I do if my items are "unavailable"?
Please email us at deorativedesignswa@gmail.com and we will work with you to see if we can fulfill your order!
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What if a rental item breaks or I can't find it during or after my event?
Please inform us at dropoff of what you know is missing or broken, and we will provide further information.
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Do you offer delivery?
Please inquire about delivery.
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Security deposits
Certain items require a security depost that will be